Refund Policy

Last updated October 19, 2026

Every account starts with 15 credits so you can try CallPosts before paying anything.

Cancelling a subscription

Cancel any time from the link in your receipt email or by contacting us. Your plan stays active until the end of the period you've paid for, no further charges are made, and you keep the credits you already have.

Refunds

• If you're not happy, ask within 14 days of a charge and we'll refund it in full, as long as you've used fewer than half of the credits that charge added.
• If you were charged by mistake, such as a duplicate payment or a renewal you cancelled in time, we'll refund it regardless of timing.
• When a refund is made, the credits from that charge are removed from your account.

Card payments are refunded by our payment provider to your original payment method and usually show up within 5 to 10 business days. Bank transfer and Payoneer payments are refunded to the account they came from.

Failed generations

If a listing, photo or page fails to generate, its credits are returned to your balance automatically.

How to ask

Email support@callposts.com from the address on your account, with your order number or payment reference.